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The New

Knowledge Assistant


Generate your vehicle owner's manual into knowledge for a simple, safe and fun experience. 

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For Consumers

Modern cars offer many automated and complex features, and while incredible, they raise significant safety and user experience issues due to an insufficient understanding.

With the netpeople Knowledge Assistant for Automotive, consumers can find exactly what they are looking for in a fraction of the time and in a way that is safe and efficient.



Automotive owner's manuals contain pertinent information for drivers. However, both paper and digital manuals are outdated, not safe to access while driving, and are too overwhelming to provide adequate guidance for drivers when they need it.

Nobody Reads the Manual!

The netpeople Knowledge Assistant highlights your commitment to advanced technology. netpeople makes it easy and cost-effective to take your product information and build your own branded Conversational Assistant that empowers drivers and provides a safe and superior experience.

What's Great About the
Knowledge Assistant?


10x more knowledge in 1/10th the time

  • Automatically convert an Automotive manual into thousands of Q&A; significantly more efficient than traditional approaches

  • Developer Tools enable creation of a fully customized and branded Assistant built for your specific model and configuration

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90% of users said that a Knowledge Assistant made them feel more knowledgable about vehicle functions. 

70% of users said they would feel safer with a Knowledge Assistant implemented in their vehicle.

Human Systems Lab | University of Windsor

Using the netpeople Platform, we were able to generate and answer complicated questions that were higher quality and had a higher automation than our current process. The platform also allowed more flexibility through self-service data integration!

- Major OEM

What's New:


Improved Automation through...

  • Expanded Automotive-specific datasets and improved state-of-the-art models for higher quality Q&A generation

  • Upgraded Developer Tools to incorporate graphics and table conversion, VIN code support, state and event support, etc.

  • New Automated Testing Tools that completely replace the need for manual testing


Improved Conversation Quality through…

  • A Trybrid NLU that combines a Large Language Model, proprietary DL models and linguistic rules

  • The ability to customize NLU and Ontology for OEM-specific terms

  • More natural automated dialogs for friendly interactions

  • Multi-sentence generation, producing answers for both basic and detailed questions

Improved Ability for Handling
Complex Manuals through...

  • Support of XML embedded car configurations

  • Conversion of different content types (notes, cautions, warnings...) into Q&A

  • Ability to extract OEM-specific terms for better conversation around your product

See Our Latest Development

An AI Assistant for the
Tesla Model 3


mia for Tesla was built from the Tesla Model 3 manual using the latest netpeople Knowledge Assistant system. 

From 200+ page manual to over 1000 Questions that can be answered by mia.


Contact Us!

Let us know what features you'd like to see, or book a private demo!
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